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Date/Time: Wed, 15 Jan 2025 21:17:01 +0000



Post From: activation of trial acct

[2017-08-23 13:30:49]
Sierra Chart Engineering - Posts: 104368
It is the Support Board. The Support Board is continuously monitored. And if necessary we can call you if needed.

Also you need to be aware that Sierra Chart works with external data and trading services. So if there is a problem with one of those services, you need to contact the service about that. You can also let us know here on the Support Board so we can notify them.

CTS data is not filtered and it provides a low latency data feed. You can also use the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

We do recommend using the Sierra Chart data feed because it is a higher performance data feed and also provides a backup data feed for you to use.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-23 13:30:58