Support Board
Date/Time: Wed, 15 Jan 2025 18:44:56 +0000
Post From: Order entry with IB
| [2017-08-18 19:01:08] |
| |
|
"Cancel All" button does not work, In general this is not possible for there to be any problem with this, unless the orders are not working any longer or the canceling of the orders is not being followed by the external trading service. Make sure you are also using the correct Trade Window. Refer to: Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM I have to cancel the order by clicking on the x on the order line itself, and after cancelling it it remains visible in the DOM in a "pending cancel" state for about 30 secs even though the order does get removed from TWS immediately.
This is not unusual with Interactive Brokers. Refer to:Interactive Brokers Trading Service: Trading Related Issues Trading message from IB: The following order "ID:775" value estimate of 116,155 USD exceeds the Total Value Limit of 100,000 USD. Restriction is specified in Precautionary Settings of Global Configuration/Presets. Error Code: 451. ServiceOrderID: 775. | 2017-08-18 11:41:12 OK also noticed that when the order is entered on the DOM it appears in TWS but is not transmitted, and remains in a "Sent" state on the DOM. So the order appears to never go live in TWS. Contact Interactive Brokers about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |