Support Board
Date/Time: Wed, 15 Jan 2025 15:38:46 +0000
Post From: Cannot connect to FXCM account and symbols now have a [M] in them
| [2017-08-17 05:49:54] |
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DTC Client (52) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-08-17 00:43:07 * These messages do indicate a connectivity problem between Sierra Chart on your system and the server.HD Request # 18 | Error downloading historical Intraday data for US30. Timeout error connecting to server. | 2017-08-17 00:43:10 It does look like a firewall on your system is causing this. Refer to this help topic about this: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-17 05:50:13
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