Support Board
Date/Time: Wed, 15 Jan 2025 15:47:50 +0000
Post From: Problem with CQG datafeed
| [2017-08-09 13:40:26] |
| |
|
There is not a solution we can provide to a connectivity problem. We do not think the new version should make any difference. Could you go back to the prior version (1467) and see if it makes a difference. We would not expect that. Here are instructions: Software Download: Software Rollback Procedure You could also consider using CTS and the CTS low-cost connection which uses our own server which might make a difference. Here is the documentation for that: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-09 13:41:03
|