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Date/Time: Wed, 15 Jan 2025 16:16:25 +0000



Post From: ES feed

[2017-08-08 02:22:23]
Sierra Chart Engineering - Posts: 104368
We tried calling but there was no answer, but there is not a need for a phone call. We can just use remote assistance on its own.

Could you please select Help >>Accept Remote Assistance from within Sierra Chart.

You will see a team viewer program display.

We will need the ID number and password.

Do not post it here but start a new Account Support Ticket:
https://www.sierrachart.com/usercp.php?page=SupportTickets

And provide that information.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing