Support Board
Date/Time: Fri, 10 Jan 2025 21:37:48 +0000
Post From: service package change
| [2013-09-05 17:27:11] |
| |
|
This billing is to Sierra directly, so they are the one the fees go to. It does not work like this. There is not duplicate billing from us.We cannot control the billing that TransAct does. We recommend that you pay for Sierra Chart directly. When you have a direct account with us, you can change your package at anytime and there is no duplicate charge for this. We see that you are in the Czech Republic. You can pay through your bank account. Please see the attached image for the different banks you can pay to. The other thing, is that you are paying for Sierra Chart through TransAct using an older billing method. However, there is another method they offer which includes Sierra Chart provided directly with the TransAct software. If you use this other method that the broker is referring to, then you would have to use the Sierra Chart installation provided with the TransAct software and copy your data files over. Let us know what you want to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-05 17:37:23
|
 CzechRepublicBankAccounts.png / V - Attached On 2013-09-05 17:27:06 UTC - Size: 4.55 KB - 321 views |