Support Board
Date/Time: Sun, 24 Nov 2024 06:06:46 +0000
Post From: New Payment Processor
[2013-09-05 17:18:16] |
Sierra Chart Engineering - Posts: 104368 |
Hello, We have added support for a new payment processor. When you make a payment for Sierra Chart usage time you will see this as the first payment option available. We would like to know if you have any difficulties using it. One good thing about them is they take a very wide array of payment choices. We have actually never seen any payment processor accept so many. Many of them are specific to countries. They accept direct payments from bank accounts. This is useful for many of our European customers. They also take PayPal payments. When you use PayPal through them, there is no extra fee. We should also be able to reduce the fee when you use our own PayPal account. Unfortunately, because of currency conversions, the actual PayPal fee that we get is close to 8%. This is the reason for the additional fee added on. As we mentioned earlier, we are going to be changing the billing system for Sierra Chart where you add credit to your account and then you choose the options that you want and these are billed monthly from the credit balance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-05 17:19:04
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