Login Page - Create Account

Support Board


Date/Time: Wed, 15 Jan 2025 18:57:50 +0000



Post From: Warning

[2017-07-25 01:18:27]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:
Error moving C:\SierraChart\SierraChartTransActMA\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\SierraChartTransActMA\. Windows error code 5: Access is denied. | 2017-07-24 17:18:11

This is caused by security software or settings on your system.

Have a look at this posting from another user and see if what they said they did is helpful in your case:

Windows Error Code 5 when Updating Version
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing