Support Board
Date/Time: Wed, 15 Jan 2025 18:58:28 +0000
Post From: I just sent you the message log showing the disconnects I am getting
| [2017-07-20 18:38:43] |
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What concerned us was this: Rithmic Trading | Message from server: ( | 2017-07-20 11:07:29
DTC message size is 0. This indicates a stream corruption. | 2017-07-20 11:07:30 DTC Client (87) | Initiating close of socket by core. | 2017-07-20 11:07:30 Connection to the external service has been lost. | 2017-07-20 11:07:30 DTC Client (87) | Shutdown started. Waiting for graceful close. | 2017-07-20 11:07:30 DTC Client (87) | Socket gracefully closed by remote side. | 2017-07-20 11:07:30 DTC Client (87) | Closed. | 2017-07-20 11:07:30 But the underlying reason for this could even be a problem within the Rithmic software itself. And that is something we do not have any control over either. This is why from a technical perspective we do not prefer Rithmic. If you decide you CTS, consider using the new low-cost connection model. Who is your broker? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |