Support Board
Date/Time: Wed, 15 Jan 2025 18:33:40 +0000
Post From: I just sent you the message log showing the disconnects I am getting
| [2017-07-20 17:37:27] |
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We are checking on this now. It is not related to a firewall. It is some communication problem between Sierra Chart and the bridge program. We are doing testing. It might be related to the installation error you had yesterday. What we want you to do is to update again with Help >> Download Prerelease. After you see the Sierra Chart installer running, wait 30 seconds before proceeding with the installation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |