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Date/Time: Sun, 24 Nov 2024 01:31:28 +0000



Post From: DOM Trader Sell/BUy at Bid/Ask

[2013-09-04 09:50:08]
Sierra Chart Engineering - Posts: 104368
It is impossible for us to provide precise answers since you hold the information with the answer.

Are the buttons disabled and you cannot click on them?

If you can click on them, then an order is submitted. It would have to be unless you are not connected to that trading service. However, in that case you would get an error message in the Trade >> Trade Service Log. Although that would happen with any kind of order you submitted. So if the order has been submitted what is the status of the order as shown in Trade >> Trade Orders and Positions >> Orders?

What does the Trade >>Trade Activity Log show for the order? Documentation:
https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php

So as you can see, we have the same questions. The only other thing we have concluded is that maybe the buttons are disabled but this is only a guess. If they were disabled, you would have known that and then ask how to make them enabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-04 09:52:41