Support Board
Date/Time: Wed, 15 Jan 2025 18:03:29 +0000
Post From: Connecting to gain capital server
| [2017-07-14 17:09:19] |
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how said I just look at the page before you jump to any stupid conclusion you can ask OK, we always have to assume that the user did not follow the instructions because there are plenty of cases where this is the case.I follow the instructions and allrady chat with Gain capital and them sent me to sirrea We will contact Gain Capital for you. Start an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Tell us your Gain Capital username. Also Gain Capital should have instantly have known what the problem is, and resolved it for you once they saw that particular error message from their system: GAIN Capital FIX Trading: Received a Logout message. Text = This software is not permitted to logon | 2017-07-14 13:18:47
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-14 17:10:29
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