Support Board
Date/Time: Wed, 15 Jan 2025 17:43:34 +0000
Post From: CME Russell Futures
| [2017-07-11 05:57:16] |
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We have had 2 refund requests for the ICE exchange fee. This cannot be done for the following reasons: -The ICE does not make a refund for this fee. -Barchart will not make a refund for this fee. -Therefore, it is not possible for us to give a refund. -You should not be requesting a refund because the Russell 2000 is still trading on the ICE and has more liquidity there. -You agreed and understood, that exchange fees are not refundable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |