Support Board
Date/Time: Wed, 15 Jan 2025 18:32:27 +0000
Post From: LMAX Trading Issue
| [2017-07-07 07:51:12] |
| Fabio - Posts: 117 |
|
Good morning, I got an issue between yesterday, the 6th and today, the 7th, with a position I took on USD/JPY (Long order). The position was supposed to be overnight, as I did actually. I got 2 targets in place, one at 113.61 and the other one at 113.65, with the entry at 113.23. Last night both targets was reached without any problem but, this morning, when I opened up my platform I saw that I was still into the position with the main order, which was at 113.23. The price, around 6:45am GMT, was trading about 113.70ish, so above my both targets. On my chart I had only the main order, without any other brackets (I had both stop and targets placed at the time I opened the trade) So, what I did was "flatten" the position through the trade window menu when I suddenly noticed that an order has been placed on my account (because on my Lmax account I was Flat), so I was Flat on Sierra and short on Lmax. So, view that this awkward situation, I close the trade through my Lmax portal and suddenly an order appeared on Sierra (so at this time I was flat on Lmax and Long on sierra). Then I tried to flatten again on Sierra and I found my self short for the second time on Lmax (and Flat on Sierra). I closed the short position through Lmax and again long on Sierra. This time I left the order on it due to the fact that I was flat on my account thought that this issue was a Sierra problem, which it was. So what I did was refresh trade data from service and the "supposed" order on Sierra disappeared. So guys, what the hell is happened? Luckily I had my Lmax portal opened and then this kind of "joke" costs me just a couple of pound plus commission. But what if I did not have the account opened and I trusted just Sierra??? Another weird thing I have is this: In my trading activity log, under trades section, if I set the range date just for today, the 7th of July, I can see one trade on USD/JPY (short) with Avg entry at 113.681 at 2:46:52 GMT with an entry quantity of 213 and an Avg exit price at 113.698 with an exit quantity of 142 and P/L of -24.72GBP without exit date time. Can you just tell me what is this oorder and what is happenning? Thanks, Fabio. |