Support Board
Date/Time: Wed, 15 Jan 2025 17:41:20 +0000
Post From: LMAX server down?
| [2017-07-06 18:59:16] |
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This is really embarrassing. This is what we were told happened: Today's error which caused the internet outage has been fixed. Our internet network provider reported that the cable connection on their side fell loose and became unaligned which caused a breakdown of the connectivity toward us. We tried to respond as quick as possible for the relatively unusual error and less than 5 minutes we have activated our redundant internet connectivity for our entire network. 99% of our communications are running now normally on the main line. The rest 1% will be switched back today during the FX settlement period between 22h00 and 22h05 UK time. This switching usually not cause any outage to reach your server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-06 18:59:39
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