Support Board
Date/Time: Wed, 15 Jan 2025 15:22:45 +0000
Post From: Time based Candles continuous contracts
| [2017-07-03 17:07:37] |
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Make sure you are using the Sierra Chart Historical Data Service: Interactive Brokers Trading Service: Using Sierra Chart Historical Data In this sense, i'd like you guys to help me out as to why i'm getting different 30 minute bars in my sierra charts compared with chart is TWS.
I'm experiencing this when building a continuous contract volume based rollover, back asjusted for NG. We cannot help with this, but if you post an image of your NG Continuous Futures Contract chart, we will compare to what we have and make sure it is correct. If it is correct, then Interactive Brokers is wrong or different for some unknown reason and that is not within the scope of our support to explain that. Follow the instructions here to provide a chart image: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Finally, do you guys know whether there's an improvement in data feed when using IB gateway as opposed to TWS? For instance the simulate trades to match daily volume or record true real tiem data? This first option make sure it is on. In regards to the other one, refer to:https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |