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Date/Time: Wed, 15 Jan 2025 16:25:26 +0000



Post From: I have a "not Connected" red bar since 6/29

[2017-07-03 15:08:47]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is active.

We want you to restart Sierra Chart and provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Also make sure your current telephone number and email address are set here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing