Support Board
Date/Time: Thu, 23 Jan 2025 18:57:03 +0000
Post From: Faulty Data Received From Interactive Brokers.
| [2017-06-28 03:00:14] |
| User972044 - Posts: 154 |
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We see you are running an older version of Sierra Chart.
We want you to update following the instructions here: Software Download: Fast Update While we do not think that is the problem, you should not be running an older version to begin with. There is nothing for us to investigate. Neither us nor any one of our other users is going to be able to encounter a problem like this to begin with. after updating, simply re-download the data in the chart with Edit >> Delete All Data and Download. I just downloaded and installed the newest version of Sierra Charts to Version 1568. I shut down Sierra Charts and restarted Sierra Charts and performed "Edit - Delete All Data and Download" exactly according to your instructions. Nothing has changed. The problem still exists. The price is still wrong. Please see attached screenshot. You can see the crosshair pointer is on the bar of June 27 2017 15:30 PM and the price is 168.20 instead of 161.20. Please investigate. There IS a problem. Sierra Charts is obviously NOT downloading price data correctly either from Sierra Charts Historical Data Service or from IB. Date Time Of Last Edit: 2017-06-28 03:02:49
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 SVXY_SierraCharts_June27PriceData_Version1568.JPG / V - Attached On 2017-06-28 03:00:09 UTC - Size: 290.29 KB - 338 views |