Support Board
Date/Time: Thu, 23 Jan 2025 18:49:47 +0000
Post From: Faulty Data Received From Interactive Brokers.
| [2017-06-28 02:38:11] |
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We see you are running an older version of Sierra Chart. We want you to update following the instructions here: Software Download: Fast Update While we do not think that is the problem, you should not be running an older version to begin with. There is nothing for us to investigate. Neither us nor any one of our other users is going to be able to encounter a problem like this to begin with. after updating, simply re-download the data in the chart with Edit >> Delete All Data and Download. There is something wrong with Sierra Charts software that it is NOT downloading the price data correctly. This could not be. Also refer to help topic 17 about problems your custom studies can cause:Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-28 02:39:02
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