Support Board
Date/Time: Thu, 23 Jan 2025 18:56:02 +0000
Post From: Faulty Data Received From Interactive Brokers.
| [2017-06-28 02:27:38] |
| User972044 - Posts: 154 |
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Your Sierra Charts Historical Data is correct and is the same as from TWS but that is NOT what is displayed in the Sierra Charts chart!! Did you see my screenshot of my Sierra Chart? My Sierra Chart window did NOT download the price data from the Sierra Charts Historical Data or IB TWS correctly. And I AM using Sierra Charts Historical Data! While the Sierra Charts Historical Data has the price of $162.10, Sierra Charts chart displayed a price of $168.20!! So obviously there is a problem with the Sierra Charts software and THAT is the problem!! Second regarding the errors in the message log, I did NOT have any custom studies loaded at the time. I just logged onto TWS and after Sierra Charts reconnected to TWS, it just started displaying these errors. You can see from my Message Log, it did NOT say the errors were caused by any loaded Custom Studies. Again, did you read my attached Message Log? And none of the error message in the Helpfile document describes what the error message that I received. And as to the first cause 17.2 with the Advanced Custom Studies causing working fine in one version and causing problem in another, although it's not the cause of my errors but HOW am I supposed to solve this if it was? When my code was working fine and then all of sudden it's not working anymore because you changed versions. It's obviously you guys who need to figure out what is in the new version that stopped my codes from working. Just tell users to "Be aware of and understand this." is NOT good enough. You are supposed to make sure your new version of software would provide seamless continuity to people's custom studies or at least advise users what is changed and what is the impact to people's codes. Otherwise how am I supposed to find in my code that is not working due to your software changes? And assume I can find them, what am I supposed to do? Go through my codes and reprogram them every single time when I change the software to a newer version? Please investigate. There is something wrong with Sierra Charts software that it is NOT downloading the price data correctly. Date Time Of Last Edit: 2017-06-28 02:38:57
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