Support Board
Date/Time: Thu, 23 Jan 2025 18:52:54 +0000
Post From: Faulty Data Received From Interactive Brokers.
| [2017-06-27 23:35:40] |
| User972044 - Posts: 154 |
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Hello there, I have just noticed that the price data for two securities SVXY and UVXY in Sierra Charts are completely wrong and do not match what is from IB at all. I have full subscription to real-time data for both of these securities in IB and I have always noticed that the price isa little off but I have dismissed as Sierra Charts having the timestamp not exactly matching with IB but today, the prices are completely off. The price for SVXY at the end of the day today was 162.10 in IB's TWS (please see attached screenshot file) and the the price for the same security in Sierra Charts is 168.20, a $7 difference!! And the price chart pattern is completely different (Please see attached screenshot file). And also when I was downloading the price from IB today after their daily maintenance at 17:00 PM, I received a lot of errors in the log such as "Array is unallocated" and Window Exception error (Please see also the log file attached). I have NEVER seen these errors before when downloading price data. I had to shut down Sierra Charts and relaunch it. When I relaunched Sierra Charts, the charts got updated but with the wrong prices. UVXY is just an mirror image of SVXY so it has the same problem. I have "Allow Support for Sierra Chart Data Feeds" checked off. Is this an issue with the Sierra Chart data feeds? Please investigate and advise. Thank you. Date Time Of Last Edit: 2017-06-28 07:34:40
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 IB_SVXY_June27PriceData.JPG / V - Attached On 2017-06-27 23:32:45 UTC - Size: 236.37 KB - 378 views SVXY_SierraCharts_June27PriceData.JPG / V - Attached On 2017-06-27 23:32:51 UTC - Size: 299.02 KB - 354 views Private File |