Support Board
Date/Time: Wed, 15 Jan 2025 13:51:29 +0000
Post From: I have a serious connection problem this morning that shows
| [2017-06-19 07:47:05] |
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First, the problem that occurred Sunday evening was an extremely rare event. We actually never experienced anything like that before. We are still analyzing the issue now and are going to be working on it more today to determine what led to the problem, and implement a solution. There is no other server that was available to connect to. The two servers providing the Forex data were both affected by the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-19 07:47:36
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