Support Board
Date/Time: Wed, 15 Jan 2025 12:40:52 +0000
Post From: Unable to Download Current Green Chart Version
| [2017-06-17 17:53:53] |
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Notice: Your computer's clock is off by 33 seconds. For help with this, press the 'Send for Analysis' button. | 2017-06-17 17:21:01 Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Resolved address sierrachart.com to IP xxx.xx.xxx.xxx. We noticed you blocked out the IP address. There is nothing private about that. That is just the IP address of the Sierra Chart server. There is nothing private about any IP address.This is the relevant message: HTTP connection to www.sierrachart.com:80 (1895) | Error while sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-06-17 17:21:25 * Disable any firewall software you are running on your computer except for the Windows firewall. Download the Sierra Chart installer with this link: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe Install Green Chart into this folder: C:\SierraChart\ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |