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Date/Time: Wed, 15 Jan 2025 10:31:53 +0000



Post From: trial

[2017-06-09 18:03:33]
Sierra Chart Engineering - Posts: 104368

CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2017-06-09 13:54:12


This is what we thought.

Follow through the instructions here:
CQG Trading Platform Service: CQG Account Requirements

You will need to contact the clearing firm to enable Sierra Chart on your CQG account.

You will then be able to connect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-09 18:03:55