Support Board
Date/Time: Wed, 15 Jan 2025 10:17:38 +0000
Post From: Chart Trading - Orders do not display in Live Mode
| [2017-06-09 15:26:16] |
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There cannot possibly be any problem with this. When an order is submitted, it is going to be listed in Trade >> Trade Orders and Positions >> Orders. If it is no longer working it will be hidden if you have Orders >> Show Only Working Orders enabled. It is not going to be persistently there though. But certainly it is going to be there while the program is running. We only want to focus on seeing the order on the chart/Trade DOM and on the Orders tab. The only reason why a working order will not be visible on the chart is if it is outside of its price range. This is explained here: Chart Trading and the Chart DOM: Viewing Working Orders Outside the Visible Price Range There simply is no other possibility for a problem. So we are suspecting we are not really understanding what you are asking about. Enable order confirmations, and provide a screenshot of the order confirmation and chart when you submit the order if you still need help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-09 15:28:25
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