Support Board
Date/Time: Wed, 15 Jan 2025 10:09:01 +0000
Post From: Intraday Data Download Issue
| [2017-06-08 21:47:40] |
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These are the relevant messages: Socket (7) | Connecting to IP: 192.81.56.146. | 2017-06-08 16:15:57 Socket (7) | Socket gracefully closed by remote side. | 2017-06-08 16:15:57 It is clear, the connection is being blocked somewhere. Probably a firewall on your computer. Refer to help topic 1.2: Data/Trading Service Connection and Symbol Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |