Support Board
Date/Time: Wed, 15 Jan 2025 10:14:24 +0000
Post From: Intraday Data Download Issue
| [2017-06-08 21:17:25] |
| User167259 - Posts: 9 |
|
I restarted my machine and tried both with and without port 80. Here's the log: Reading Internal Order ID file. | 2017-06-08 16:15:24 Reading Trade Orders file. | 2017-06-08 16:15:24 Reading Trade Positions file. | 2017-06-08 16:15:24 Listening on UDP port 22903. | 2017-06-08 16:15:24 Software version: 1567 | 2017-06-08 16:15:24 Uses New Spreadsheets | 2017-06-08 16:15:24 Enabled for: Advanced Features. | 2017-06-08 16:15:24 Enabled for: Sierra Chart Historical Data Service. | 2017-06-08 16:15:24 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-08 16:15:24 Current selected Data/Trading service: CQG FIX Trading | 2017-06-08 16:15:24 Chart Update Interval: 500 | 2017-06-08 16:15:24 Data/Trade Service Settings automatically set. | 2017-06-08 16:15:24 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-08 16:15:24 2017-06-08 16:15:31 Local computer time | 2017-06-08 16:15:24 2017-06-08 21:15:31 Local computer time in UTC | 2017-06-08 16:15:24 2017-06-08 16:15:31 Local computer time in SC Time Zone | 2017-06-08 16:15:24 2017-06-08 21:15:27 Server time in UTC | 2017-06-08 16:15:24 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-06-08 16:15:24 Program path: C:\SierraChart\ | 2017-06-08 16:15:24 Data Files path: C:\SierraChart\Data\ | 2017-06-08 16:15:24 OS Version Number: 6.1 | 2017-06-08 16:15:24 Locale Setting: C | 2017-06-08 16:15:24 Checking for new symbol settings for service code cqg | 2017-06-08 16:15:24 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-06-08 16:15:24 HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 5.9.8.236. | 2017-06-08 16:15:24 Symbol settings are up-to-date for cqg | 2017-06-08 16:15:32 Checking for new symbol settings for service code cqg | 2017-06-08 16:15:34 Current selected Data/Trading service: CQG WebAPI | 2017-06-08 16:15:34 Requesting symbol settings for service code cqg. Overwrite = on. | 2017-06-08 16:15:34 Symbol settings received. | 2017-06-08 16:15:34 Processed 1136 symbol settings. | 2017-06-08 16:15:34 CQG WebAPI | Connecting to server api.cqg.com | 2017-06-08 16:15:36 CQG websocket | Connecting to websocket server. | 2017-06-08 16:15:36 CQG websocket socket (4) | Creating socket. Using TLS 1.2. | 2017-06-08 16:15:36 CQG websocket socket (4) | Connecting to IP: 208.48.16.35. | 2017-06-08 16:15:36 CQG websocket | Opening websocket. | 2017-06-08 16:15:36 CQG websocket | Sending websocket handshake. | 2017-06-08 16:15:36 CQG websocket | Received websocket handshake acknowledgment. | 2017-06-08 16:15:36 CQG websocket | Web socket state is now open. | 2017-06-08 16:15:36 CQG WebAPI | Websocket connected. | 2017-06-08 16:15:36 CQG WebAPI | Sending market data logon message. | 2017-06-08 16:15:36 CQG WebAPI | Logon successful. Session Token = b3DA+gmZraADaMdECQjEuoEa+FxjLLjal0ZvmUjzMr0 | 2017-06-08 16:15:37 CQG WebAPI | Connected to data and trading server. | 2017-06-08 16:15:37 CQG WebAPI | Sending Trade Accounts request message. | 2017-06-08 16:15:37 CQG WebAPI | Brokerage name: AMP Account Name: 109390 | 2017-06-08 16:15:37 CQG WebAPI | Sending collateral subscribe request. | 2017-06-08 16:15:37 CQG WebAPI | Sending positions subscribe request. RequestID=485534 | 2017-06-08 16:15:42 CQG WebAPI | Sending orders subscribe request. RequestID=485535 | 2017-06-08 16:15:42 F.US.CLEN17 1 Min #1 | Reloading chart. | 2017-06-08 16:15:51 F.US.CLEN17 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid | 2017-06-08 16:15:51 CQG WebAPI | Starting real-time market data updates for: F.US.CLEN17. ID: 1 | 2017-06-08 16:15:52 CQG WebAPI | Sending symbol resolution request for F.US.CLEN17. ID: 485536 | 2017-06-08 16:15:52 CQG WebAPI | Requesting security definition data for: F.US.CLEN17. ID: 1 | 2017-06-08 16:15:52 Intraday data recording state for symbol F.US.CLEN17 is set to download 'Pending'. | 2017-06-08 16:15:52 Delaying start of download for F.US.CLEN17 | 2017-06-08 16:15:52 Requesting market depth updates for: F.US.CLEN17 if supported. | 2017-06-08 16:15:52 CQG WebAPI | Received symbol resolution report for symbol F.US.CLEN7. Search Symbol: F.US.CLEN17. Request ID: 485536. Contract ID: 1. | 2017-06-08 16:15:52 CQG WebAPI | Requesting market data including full depth for F.US.CLEN17 | 2017-06-08 16:15:52 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.CLEN17.2017-06-08.depth | 2017-06-08 16:15:52 Delaying start of download for F.US.CLEN17 | 2017-06-08 16:15:53 HD Request # 2 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:15:56 HD Request # 2 | Download start date-time: 2016-12-04 15:15:56.000 | 2017-06-08 16:15:56 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-06-08 16:15:56 Socket (5) | Creating socket. | 2017-06-08 16:15:56 Socket (5) | Connecting to IP: 192.81.56.146. | 2017-06-08 16:15:56 Socket (5) | Socket gracefully closed by remote side. | 2017-06-08 16:15:57 Socket (5) | Received socket Close event | 2017-06-08 16:15:57 Socket (5) | Initiating close of socket by core. | 2017-06-08 16:15:57 HD Request # 2 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:15:57 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:15:57 Socket (5) | Closed. | 2017-06-08 16:15:57 Historical data download thread signaled to stop. | 2017-06-08 16:15:57 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:15:57 HD Request # 3 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:15:57 HD Request # 3 | Download start date-time: 2016-12-04 15:15:57.000 | 2017-06-08 16:15:57 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2017-06-08 16:15:57 Socket (6) | Creating socket. | 2017-06-08 16:15:57 Socket (6) | Connecting to IP: 65.182.172.42. | 2017-06-08 16:15:57 Socket (6) | Socket gracefully closed by remote side. | 2017-06-08 16:15:57 Socket (6) | Received socket Close event | 2017-06-08 16:15:57 Socket (6) | Initiating close of socket by core. | 2017-06-08 16:15:57 HD Request # 3 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:15:57 Historical data download thread signaled to stop. | 2017-06-08 16:15:57 Socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:15:57 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:15:57 Socket (6) | Closed. | 2017-06-08 16:15:57 HD Request # 4 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:15:57 HD Request # 4 | Download start date-time: 2016-12-04 15:15:57.000 | 2017-06-08 16:15:57 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2017-06-08 16:15:57 Socket (7) | Creating socket. | 2017-06-08 16:15:57 Socket (7) | Connecting to IP: 192.81.56.146. | 2017-06-08 16:15:57 Socket (7) | Socket gracefully closed by remote side. | 2017-06-08 16:15:57 Socket (7) | Received socket Close event | 2017-06-08 16:15:57 Socket (7) | Initiating close of socket by core. | 2017-06-08 16:15:57 Socket (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:15:57 Socket (7) | Closed. | 2017-06-08 16:15:57 HD Request # 4 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:15:57 Historical data download thread signaled to stop. | 2017-06-08 16:15:57 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:15:57 HD Request # 4 | Intraday download COMPLETE for F.US.CLEN17. Completion time: 0s. Unique request ID: 1 | 2017-06-08 16:15:57 Removed historical data download ID 1 | 2017-06-08 16:15:57 Real-time Intraday chart data file updates started for F.US.CLEN17 | 2017-06-08 16:15:57 Intraday chart data file opened for F.US.CLEN17 | 2017-06-08 16:15:57 Sending historical data logon request message. | 2017-06-08 16:16:08 Socket (0) | Ignored Send call based on current state. | 2017-06-08 16:16:08 F.US.CLEN17 1 Min #1 | Reloading chart. | 2017-06-08 16:16:23 F.US.CLEN17 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid | 2017-06-08 16:16:23 Intraday data recording state for symbol F.US.CLEN17 is set to download 'Pending'. | 2017-06-08 16:16:45 Reloading all charts with filename: F.US.CLEN17.scid | 2017-06-08 16:16:45 HD Request # 5 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:16:45 HD Request # 5 | Download start date-time: 2016-12-04 15:16:44.000 | 2017-06-08 16:16:45 HD Request # 5 | Using server: ds3.sierracharts.com port 80 | 2017-06-08 16:16:45 Socket (8) | Creating socket. | 2017-06-08 16:16:45 Socket (8) | Connecting to IP: 65.182.172.42. | 2017-06-08 16:16:45 F.US.CLEN17 1 Min #1 | Reloading chart. | 2017-06-08 16:16:45 F.US.CLEN17 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid | 2017-06-08 16:16:45 Socket (8) | Socket gracefully closed by remote side. | 2017-06-08 16:16:45 Socket (8) | Initiating close of socket by core. | 2017-06-08 16:16:45 Socket (8) | Received socket Close event | 2017-06-08 16:16:45 HD Request # 5 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:16:45 Socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:16:45 Socket (8) | Closed. | 2017-06-08 16:16:45 Historical data download thread signaled to stop. | 2017-06-08 16:16:45 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:16:45 HD Request # 6 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:16:45 HD Request # 6 | Download start date-time: 2016-12-04 15:16:45.000 | 2017-06-08 16:16:45 HD Request # 6 | Using server: ds4.sierracharts.com port 80 | 2017-06-08 16:16:45 Socket (9) | Creating socket. | 2017-06-08 16:16:45 Socket (9) | Connecting to IP: 192.81.56.146. | 2017-06-08 16:16:45 Socket (9) | Socket gracefully closed by remote side. | 2017-06-08 16:16:45 Socket (9) | Received socket Close event | 2017-06-08 16:16:45 Socket (9) | Initiating close of socket by core. | 2017-06-08 16:16:45 Socket (9) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:16:45 Socket (9) | Closed. | 2017-06-08 16:16:45 HD Request # 6 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:16:45 Historical data download thread signaled to stop. | 2017-06-08 16:16:45 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:16:45 HD Request # 7 | Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg | 2017-06-08 16:16:45 HD Request # 7 | Download start date-time: 2016-12-04 15:16:45.000 | 2017-06-08 16:16:45 HD Request # 7 | Using server: ds3.sierracharts.com port 80 | 2017-06-08 16:16:45 Socket (10) | Creating socket. | 2017-06-08 16:16:45 Socket (10) | Connecting to IP: 65.182.172.42. | 2017-06-08 16:16:45 Socket (10) | Socket gracefully closed by remote side. | 2017-06-08 16:16:46 Socket (10) | Received socket Close event | 2017-06-08 16:16:46 Socket (10) | Initiating close of socket by core. | 2017-06-08 16:16:46 Socket (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 16:16:46 Socket (10) | Closed. | 2017-06-08 16:16:46 HD Request # 7 | Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. | 2017-06-08 16:16:46 Historical data download thread signaled to stop. | 2017-06-08 16:16:46 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 | 2017-06-08 16:16:46 HD Request # 7 | Intraday download COMPLETE for F.US.CLEN17. Completion time: 0s. Unique request ID: 2 | 2017-06-08 16:16:46 Removed historical data download ID 2 | 2017-06-08 16:16:46 Real-time Intraday chart data file updates started for F.US.CLEN17 | 2017-06-08 16:16:46 Intraday chart data file opened for F.US.CLEN17 | 2017-06-08 16:16:46 Sending historical data logon request message. | 2017-06-08 16:16:55 Socket (0) | Ignored Send call based on current state. | 2017-06-08 16:16:55 |