Support Board
Date/Time: Wed, 15 Jan 2025 10:10:57 +0000
Post From: RE: Problem with SC data feed
| [2017-06-07 18:26:14] |
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In regards to ESM17-$INX, what is Global Settings >> Data/Trade Service Settings >> Service set to? It needs to be set to your Trading service to be able to receive data for the symbol according to CME requirements. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Also the exchange fee you are paying does not include market depth data. We can activate that for you but it is 15.75 USD a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |