Support Board
Date/Time: Wed, 15 Jan 2025 09:10:32 +0000
Post From: Getting this message log on Interactive Brokers
| [2017-06-06 19:17:35] |
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These are the relevant messages: HD Request # 8 | Requesting 15537 Seconds of data at 1 min with ending Date-Time at 2017-06-06 08:50:13 for LVS | 2017-06-06 07:40:13
HD Request # 8 | Error downloading historical Intraday data for LVS. The download timed out. | 2017-06-06 07:40:13 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for LVS | 2017-06-06 07:40:13 HD Request # 8 | Intraday download COMPLETE for LVS. Completion time: 0s. Unique request ID: 10 | 2017-06-06 07:40:13 Notice: Receiving historical data for symbol that differs from current request. Request ID: 18 | 2017-06-06 07:40:14 * You have set the historical data Timeout to apparently zero. Update Sierra Chart to the current version. Here are instructions: Software Download: Fast Update You are running a very old version and this will automatically correct the Timeout settings issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-06 19:18:09
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