Support Board
Date/Time: Wed, 15 Jan 2025 15:55:29 +0000
Post From: bitmex live trading problem
| [2017-05-27 17:37:52] |
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This is what you are referring to: Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Tick Size is not known. Unable to modify order
This is a new problem related to the changes we made to properly determine the Value Format and Tick Size for a BitMEX symbol. We are working on resolving this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-27 17:38:14
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