Support Board
Date/Time: Wed, 15 Jan 2025 15:59:37 +0000
Post From: bitmex live trading problem
| [2017-05-24 05:28:28] |
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First, is Trade >> Trade Simulation Mode disabled? Sierra Chart does not use direct integration to BitMEX. It is through another software layer that they are running. Could you follow through the instructions here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis There is no cost for this. So there is no need to make a payment for this. If we are finding this is unreliable, then we will have no choice to drop support for BitMEX if this software layer is unreliable . We will then have to work on direct integration which we do not have time for now. We cannot spend the time analyzing these cases if this is an ongoing issue and we cannot have cases where users are having these kinds of problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-24 05:30:24
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