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Date/Time: Tue, 14 Jan 2025 23:26:39 +0000



Post From: BitMex symbol confusion

[2017-05-15 02:08:38]
Sierra Chart Engineering - Posts: 104368
We want you to update Sierra Chart to the current version following these instructions:
Software Download: Fast Update

That is necessary to access the correct symbols and data.

After that, follow through the instructions beginning at step 8 here:
https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions

Be sure to perform a Full Reset of the symbol settings following the instructions linked to.

1. how to find the XBTUSD symbol
2. how to get accurate volume for XBT-BMI
3. how to setup correct price display format and tick size for bitcoin symbols
Doing all of the above should resolve all of this for you. If not, let us know and we will look into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing