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Date/Time: Tue, 14 Jan 2025 23:01:18 +0000



Post From: Wrong Account on Trade Window & Trading DOM

[2017-05-12 15:01:35]
Sierra Chart Engineering - Posts: 104368
This is what CTS said:
The user ** enabled 2 factor Authentication they are probably getting a txt message with the code. Not sure how you system handles this. The user or the firm can turn it off if they wish. Here is a link explaining more

http://wiki.ctsfutures.com/T4%20Client%20Guide.2FA%20-%20simple%20Login.ashx

Our FIX connection on the server cannot handle two factor authentication and you will need to disable it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing