Login Page - Create Account

Support Board


Date/Time: Tue, 14 Jan 2025 23:06:41 +0000



Post From: Wrong Account on Trade Window & Trading DOM

[2017-05-11 15:21:47]
User377072 - Posts: 2
Anytime I open a trade window, trading DOM etc. another person's name/account is showing up and mine is not given as an option in the dropdown. My data/trade service and connections are all setup under my name and working correctly - I can load real time and historical data for my symbols, however I am unable to place orders because of the account discrepancy on the trade window. I've updated my Sierra to the newest version, with no result. How can I remove this wrong account from my trade windows and add mine?