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Date/Time: Tue, 14 Jan 2025 12:09:55 +0000



Post From: Intraday not loading before 2014

[2017-05-05 17:02:56]
Sierra Chart Engineering - Posts: 104368
The other problem here, is you are not accepting of the help we are trying to provide you. We want to call you and use remote assistance, and it seems as though you want that, but we do not have your contact telephone number.

Anyway, follow through the instructions here to improve historical data download performance:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#ImprovingHistoricalIntradayDataDownloadingPerformance

Hopefully following the instructions above will solve the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing