Support Board
Date/Time: Sun, 24 Nov 2024 02:33:16 +0000
Post From: SierraChart DOM for Nymex Crude Oil is garbled
| [2013-08-27 16:29:39] |
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In the case of how OEC provides market depth, this is not something we have control over. This is an issue within the OEC software. We have looked at this closely before and reported it to OEC. Longer-term, we will be changing to a different data feed from OEC. We will be using FIX and FAST. This work is mostly done but it just needs some technical review which we have not yet completed. Reconnect to the data feed by selecting File >> Disconnect and then Connect to Data Feed when this happens. We expect this would solve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-27 22:23:03
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