Support Board
Date/Time: Tue, 14 Jan 2025 12:04:57 +0000
Post From: Intraday not loading before 2014
| [2017-05-04 16:24:47] |
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I understand this is your product but you don't have to be so defensive about the errors all the time. It comes across ridiculously childish. No other software providers act like you do. The problem is we are hearing too much of a complaint rather than just providing a simple explanation of the problem. Sierra Chart does work very well and the documentation is clear.The issue is either there is some connectivity problem or some misunderstanding about the instructions. And there is no one else providing the level of quality support that we do. It simply does not exist. It does not matter how other software providers act. That means nothing to us. We will always be the very best and do things right. Please set your telephone number here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-04 17:15:33
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