Support Board
Date/Time: Tue, 14 Jan 2025 12:19:30 +0000
Post From: Intraday not loading before 2014
| [2017-05-04 00:42:34] |
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. I have also downloaded the files from the 'Data' folder and reset Sierra chart for it download automatically that way,
We do not know what is meant by this. There is nothing you have to do in this regard.We do not have anybody who is having the kind of problems that you do on an ongoing basis. And when we called you about one of these data issues, our understanding of the particular problem you were showing us at the time is you just did not scroll the chart back to see the historical data. The basic procedure to resolve this issue: It goes from 2015 all the way to October 2016, then gaps to today. I don't know what on earth is going on here and why it is so inefficient
Is to simply follow through these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If you follow those instructions, you are not going to have any problems with the historical data unless you have some kind of connectivity problem. It is that simple. If you want us to call and use remote assistance to go to the chart and select Edit >> Delete All Data and Download for you, we can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-04 00:44:19
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