Support Board
Date/Time: Mon, 13 Jan 2025 18:37:17 +0000
Post From: Re-connection issue with AMP/CQG?
| [2017-04-26 17:20:55] |
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These are the relevant messages: CQG websocket socket (22) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-04-26 08:27:27 *
CQG websocket socket (22) | Socket send error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2017-04-26 08:27:27 CQG websocket socket (22) | Socket gracefully closed by remote side. | 2017-04-26 08:27:27 CQG websocket socket (22) | Received socket Close event | 2017-04-26 08:27:27 CQG websocket socket (22) | Initiating close of socket by core. | 2017-04-26 08:27:27 CQG websocket | Network socket for websocket has been closed by remote side. | 2017-04-26 08:27:27 CQG FIX Trading | Websocket closed. | 2017-04-26 08:27:27 Connection to the external service has been lost. | 2017-04-26 08:27:27 There is not anything we can do. We just know there is some connectivity problem or a server issue causing the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |