Support Board
Date/Time: Mon, 13 Jan 2025 17:01:38 +0000
Post From: cant get charts up
| [2017-04-25 09:43:20] |
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This Message Log shows a connection problem to the main instance of Sierra Chart from a sub instance: Program path: C:\SierraChart\SierraChartInstance_2\ | 2017-04-24 22:24:58 At this point, we are not going to provide any help with a sub instance of Sierra Chart. Exit from all copies of Sierra Chart on your system. And then start Sierra Chart again and do not use File >> New Instance. That is something completely separate that we will not get involved with right now. We want to help you get connected to Rithmic first. Follow through the Rithmic setup instructions here: Rithmic Trading Platform Service: Setup Instructions And if you have trouble connecting provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog And once again avoid using File >> New Instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-25 09:44:05
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