Support Board
Date/Time: Mon, 13 Jan 2025 11:50:26 +0000
Post From: CTS T4 14 days demo
| [2017-04-20 00:52:41] |
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The message from CTS is very clear. You need to work with your broker on this. The relevant settings are Global Settings >> Data/Trade Service Settings >> Server, Username, Firm. You need to let your broker know about this: Symbol Error - NQ.20170600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: Trial period has expired | 2017-04-19 14:49:15
Definitely do not reinstall Sierra Chart. That is not going to solve the problem at all. It is totally unrelated. with a new user & password Are you referring to a new Sierra Chart username or a CTS username?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |