Support Board
Date/Time: Tue, 24 Dec 2024 02:06:56 +0000
Post From: Notice: Suggestions (Currently not accepting)
| [2017-04-11 17:55:10] |
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We want to update users about our development progress. In general, we are progressing probably at about 50 percent the speed of what we would like. Development is always far more involved than we expect especially being we have very high standards. For example, we increased the number of chart drawing levels from 32 to 64 and that was quite an involved and time-consuming task, which had a lot of side effects and caused unexpected bugs. Now we find that we have to re-implement how the Tool Configuration / Chart Drawing Properties windows are implemented with multiple levels because the current implementation is terribly inefficient. So what would seem like a simple task, is very time-consuming and also costly. We do know that we need to add a new developer, but for them trustworthy and reasonably helpful will take about a year. So this is a high priority for us, but it is not something we can just quickly accomplish. We continue to see loads of suggestions and requests and people willing to pay for them. We just cannot handle them. Our load is far beyond at this point what we can handle. Some suggestions we can do in the short term, and some suggestions will not be seen for about two years or more. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |