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Date/Time: Mon, 13 Jan 2025 08:46:08 +0000



Post From: Latest Version

[2017-04-11 17:22:09]
Sierra Chart Engineering - Posts: 104368
Are you getting this exact error message?:

Error getting address info for www.sierrachart.com. Windows error code 11001: No such host is known. | 2017-02-18 11:08:03 *

If so, the easiest thing to do is to restart your computer.

This probably does not matter but you are running a slightly older version. Update Sierra Chart following the instructions here:
http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing