Support Board
Date/Time: Mon, 13 Jan 2025 07:30:30 +0000
Post From: cannot connect to stage 5 (gain capital/oec)
| [2017-04-10 14:24:44] |
| User211157 - Posts: 3 |
|
Hello I cannot connect my account to my data feed. I keep getting'waiting to reconnect' when i try to connect to the data feed Please advise.messgae log below Reading Internal Order ID file. | 2017-04-10 15:01:17 Reading Trade Orders file. | 2017-04-10 15:01:17 Reading Trade Positions file. | 2017-04-10 15:01:17 Using Bid/Ask average for last trade price for EURUSD | 2017-04-10 15:01:17 Software version: 1522 | 2017-04-10 15:01:17 Uses New Spreadsheets | 2017-04-10 15:01:17 Usage end date: 2017-04-14 | 2017-04-10 15:01:17 Enabled for: Advanced Features. | 2017-04-10 15:01:17 Enabled for: Advanced Features 2. | 2017-04-10 15:01:17 Enabled for: Sierra Chart Historical Data Service. | 2017-04-10 15:01:17 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-10 15:01:17 Current selected Data/Trading service: GAIN Capital/OEC | 2017-04-10 15:01:17 Chart Update Interval: 500 | 2017-04-10 15:01:17 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2017-04-10 15:01:17 2017-04-10 15:01:20 Local computer time | 2017-04-10 15:01:17 2017-04-10 14:01:20 Local computer time in UTC | 2017-04-10 15:01:17 2017-04-10 15:01:20 Local computer time in SC Time Zone | 2017-04-10 15:01:17 2017-04-10 14:01:23 Server time in UTC | 2017-04-10 15:01:17 Local computer UTC time and Server UTC time difference: 4 seconds. | 2017-04-10 15:01:17 Program path: C:\SierraChart\ | 2017-04-10 15:01:17 Data Files path: C:\SierraChart\Data\ | 2017-04-10 15:01:17 OS Version Number: 6.0 | 2017-04-10 15:01:17 Locale Setting: C | 2017-04-10 15:01:17 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Creating socket. | 2017-04-10 15:20:58 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-10 15:20:58 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-10 15:20:58 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2017-04-10 15:20:58 GAIN Capital FAST Data socket (134) | Creating socket. | 2017-04-10 15:20:58 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-10 15:20:58 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Initiating close of socket by core. | 2017-04-10 15:20:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Write in progress. Shutdown being delayed. | 2017-04-10 15:20:58 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 15:20:58 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-10 15:20:58 GAIN Capital FAST Data socket (134) | Initiating close of socket by core. | 2017-04-10 15:20:58 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-10 15:20:58 GAIN Capital FAST Data socket (134) | Closed. | 2017-04-10 15:20:58 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-10 15:20:58 GAIN Capital/OEC | Disconnected. | 2017-04-10 15:20:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Socket gracefully closed by remote side. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Write has completed. Shutdown being performed. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-10 15:20:58 GAIN Capital FIX Trading socket (133) | Closed. | 2017-04-10 15:20:58 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-04-10 15:21:01 GAIN Capital FIX Trading socket (135) | Creating socket. | 2017-04-10 15:21:01 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-10 15:21:02 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-10 15:21:02 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2017-04-10 15:21:02 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-10 15:21:02 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-10 15:21:02 GAIN Capital FAST Data socket (136) | Creating socket. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Initiating close of socket by core. | 2017-04-10 15:21:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Write in progress. Shutdown being delayed. | 2017-04-10 15:21:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 15:21:02 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-10 15:21:02 GAIN Capital FAST Data socket (136) | Initiating close of socket by core. | 2017-04-10 15:21:02 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-10 15:21:02 GAIN Capital FAST Data socket (136) | Closed. | 2017-04-10 15:21:02 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-10 15:21:02 GAIN Capital/OEC | Disconnected. | 2017-04-10 15:21:02 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Socket gracefully closed by remote side. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Write has completed. Shutdown being performed. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-10 15:21:02 GAIN Capital FIX Trading socket (135) | Closed. | 2017-04-10 15:21:02 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Creating socket. | 2017-04-10 15:21:05 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-10 15:21:05 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-10 15:21:05 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2017-04-10 15:21:05 GAIN Capital FAST Data socket (138) | Creating socket. | 2017-04-10 15:21:05 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-10 15:21:05 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Initiating close of socket by core. | 2017-04-10 15:21:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Write in progress. Shutdown being delayed. | 2017-04-10 15:21:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 15:21:05 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-10 15:21:05 GAIN Capital FAST Data socket (138) | Initiating close of socket by core. | 2017-04-10 15:21:05 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-10 15:21:05 GAIN Capital FAST Data socket (138) | Closed. | 2017-04-10 15:21:05 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-10 15:21:05 GAIN Capital/OEC | Disconnected. | 2017-04-10 15:21:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Socket gracefully closed by remote side. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Write has completed. Shutdown being performed. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-10 15:21:05 GAIN Capital FIX Trading socket (137) | Closed. | 2017-04-10 15:21:05 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-04-10 15:21:08 GAIN Capital FIX Trading socket (139) | Creating socket. | 2017-04-10 15:21:08 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-10 15:21:08 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-10 15:21:09 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2017-04-10 15:21:09 GAIN Capital FAST Data socket (140) | Creating socket. | 2017-04-10 15:21:09 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-10 15:21:09 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Initiating close of socket by core. | 2017-04-10 15:21:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Write in progress. Shutdown being delayed. | 2017-04-10 15:21:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 15:21:09 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-10 15:21:09 GAIN Capital FAST Data socket (140) | Initiating close of socket by core. | 2017-04-10 15:21:09 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-10 15:21:09 GAIN Capital FAST Data socket (140) | Closed. | 2017-04-10 15:21:09 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-10 15:21:09 GAIN Capital/OEC | Disconnected. | 2017-04-10 15:21:09 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Socket gracefully closed by remote side. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Write has completed. Shutdown being performed. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-10 15:21:09 GAIN Capital FIX Trading socket (139) | Closed. | 2017-04-10 15:21:09 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Creating socket. | 2017-04-10 15:23:09 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-10 15:23:09 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-10 15:23:09 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2017-04-10 15:23:09 GAIN Capital FAST Data socket (143) | Creating socket. | 2017-04-10 15:23:09 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-10 15:23:09 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Initiating close of socket by core. | 2017-04-10 15:23:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Write in progress. Shutdown being delayed. | 2017-04-10 15:23:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 15:23:09 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-10 15:23:09 GAIN Capital FAST Data socket (143) | Initiating close of socket by core. | 2017-04-10 15:23:09 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-10 15:23:09 GAIN Capital FAST Data socket (143) | Closed. | 2017-04-10 15:23:09 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-10 15:23:09 GAIN Capital/OEC | Disconnected. | 2017-04-10 15:23:09 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Socket gracefully closed by remote side. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Write has completed. Shutdown being performed. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-10 15:23:09 GAIN Capital FIX Trading socket (142) | Closed. | 2017-04-10 15:23:09 Date Time Of Last Edit: 2017-04-10 16:58:41
|