Support Board
Date/Time: Sun, 24 Nov 2024 14:08:22 +0000
Post From: SC (1013) will not connect to Transact (trading)
| [2013-08-23 22:21:33] |
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We will need to contact TransAct about this for you. The error message is quite clear and it is returned from their system. It is not something we have control over. We are not sure why there is a connection issue with version 1013 to TransAct. We did take note of what you did say in the first post and did consider it. However, the issue could not relate to our own code. Especially since we have a very large number of other users able to connect just fine. These other Data/Trade Service settings mentioned are not relevant. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-23 22:22:15
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