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Date/Time: Mon, 13 Jan 2025 07:47:50 +0000



Post From: 10 minutes time gap

[2017-04-04 17:09:17]
Sierra Chart Engineering - Posts: 104368
The first step is that you must update to the current version of Sierra Chart. Follow the instructions here:
http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

And then you need to connect to your Interactive Brokers account.

And make sure you are using the correct symbol. In the case of Interactive Brokers you can find the futures symbols in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-04 17:11:03