Support Board
Date/Time: Sun, 24 Nov 2024 00:04:05 +0000
Post From: CTS...
| [2013-08-23 04:41:04] |
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CNotes: The CTS FIX simulation server is not accepting connections. We are not sure why. Nico: We are contacting CTS about this for you: Trade Order Error - CTS order update (Rejected). Info: CME:Price must be greater than zero 'Order for id: YMU3 has non-positive price 0.0'. Internal Order ID: 4422. Symbol: YM.CME_20130900_YMU3.CME_E | 2013-08-23 04:52:32 However, could you go to the Logs subfolder in the folder that Sierra Chart is installed to and send us the latest CTS FIX log over to support AT Sierra Chart.com so we can send it to CTS. This is appreciated. We are sure they will get on top of this problem right away. Or at least advise us what is going wrong. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-23 04:41:42
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