Support Board
Date/Time: Mon, 13 Jan 2025 05:59:52 +0000
Post From: charts not updating
| [2017-03-30 19:10:54] |
| User54027 - Posts: 128 |
|
Software version: 1536 | 2017-03-30 15:04:06 Uses New Spreadsheets | 2017-03-30 15:04:06 Usage end date: 2017-04-29 | 2017-03-30 15:04:06 Enabled for: Advanced Features. | 2017-03-30 15:04:06 Enabled for: Sierra Chart Historical Data Service. | 2017-03-30 15:04:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-30 15:04:06 Current selected Data/Trading service: SC Data - All Services | 2017-03-30 15:04:06 Chart Update Interval: 500 | 2017-03-30 15:04:06 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-30 15:04:06 2017-03-30 21:04:06 Local computer time | 2017-03-30 15:04:06 2017-03-30 19:04:06 Local computer time in UTC | 2017-03-30 15:04:06 2017-03-30 15:04:06 Local computer time in SC Time Zone | 2017-03-30 15:04:06 2017-03-30 18:56:57 Server time in UTC | 2017-03-30 15:04:06 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-03-30 15:04:06 Program path: C:\SierraChart\ | 2017-03-30 15:04:06 Data Files path: C:\SierraChart\Data\ | 2017-03-30 15:04:06 OS Version Number: 6.2 | 2017-03-30 15:04:06 Locale Setting: C | 2017-03-30 15:04:06 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-03-30 15:04:52 Intraday data recording state for symbol TRIN-NYSE is set to download 'Pending'. | 2017-03-30 15:04:58 HD Request # 4 | Error downloading historical Daily data for SPX500. The download timed out. | 2017-03-30 15:06:22 Historical data download thread signaled to stop. | 2017-03-30 15:06:22 Socket (11) | Initiating close of socket by core. | 2017-03-30 15:06:22 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPX500 | 2017-03-30 15:06:22 HD Request # 4 | Daily download COMPLETE for SPX500. Completion time: 3m 1s. Unique request ID: 3 | 2017-03-30 15:06:22 Removed historical data download ID 3 | 2017-03-30 15:06:22 HD Request # 5 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-03-30 15:06:22 Socket (11) | Shutdown started. Waiting for graceful close. | 2017-03-30 15:06:22 HD Request # 5 | Download start date-time: 2017-03-30 14:59:59.000 | 2017-03-30 15:06:22 HD Request # 5 | Disabling Intraday chart updating for symbol during historical data download. | 2017-03-30 15:06:22 HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2017-03-30 15:06:22 Socket (13) | Creating socket. | 2017-03-30 15:06:22 SPX500 [M] Daily #2 | Reloading chart. | 2017-03-30 15:06:22 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-03-30 15:06:22 HD Request # 5 | Sending historical data logon request message. | 2017-03-30 15:06:22 Socket (11) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-03-30 15:07:02 * Socket (11) | Socket gracefully closed by remote side. | 2017-03-30 15:07:02 Socket (11) | Closed. | 2017-03-30 15:07:02 HD Request # 5 | Error downloading historical Intraday data for TICK-NYSE. The download timed out. | 2017-03-30 15:09:22 Historical data download thread signaled to stop. | 2017-03-30 15:09:22 Socket (13) | Initiating close of socket by core. | 2017-03-30 15:09:22 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2017-03-30 15:09:22 Socket (13) | Shutdown started. Waiting for graceful close. | 2017-03-30 15:09:22 HD Request # 5 | Receiving Intraday data for TICK-NYSE starting at 2017-03-30 15:04:53 | 2017-03-30 15:09:22 HD Request # 5 | Truncating file to starting date-time of 2017-03-30 15:04:53 | 2017-03-30 15:09:22 HD Request # 5 | Timestamp of first Intraday data file record written: 2017-03-30 15:04:53 | 2017-03-30 15:09:22 Added 992 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2017-03-30 15:09:22 HD Request # 5 | Intraday download COMPLETE for TICK-NYSE. Completion time: 3m. Unique request ID: 4 | 2017-03-30 15:09:22 Removed historical data download ID 4 | 2017-03-30 15:09:22 Real-time Intraday chart data file updates started for TICK-NYSE | 2017-03-30 15:09:22 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2017-03-30 15:09:22 Intraday chart data file opened for TICK-NYSE | 2017-03-30 15:09:22 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2017-03-30 15:09:22 HD Request # 5 | Reloading Intraday charts for TICK-NYSE | 2017-03-30 15:09:22 Reloading all charts with filename: TICK-NYSE.scid | 2017-03-30 15:09:22 HD Request # 6 | Downloading Intraday chart data for TRIN-NYSE to the file TRIN-NYSE.scid. Service: statscalc | 2017-03-30 15:09:22 HD Request # 6 | Download start date-time: 2017-03-30 12:59:59.000 | 2017-03-30 15:09:22 HD Request # 6 | Disabling Intraday chart updating for symbol during historical data download. | 2017-03-30 15:09:22 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2017-03-30 15:09:22 Socket (16) | Creating socket. | 2017-03-30 15:09:22 TICK-NYSE [M] 5 Min #3 | Reloading chart. | 2017-03-30 15:09:23 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-03-30 15:09:23 HD Request # 6 | Sending historical data logon request message. | 2017-03-30 15:09:23 Socket (13) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-03-30 15:10:05 * Socket (13) | Socket gracefully closed by remote side. | 2017-03-30 15:10:05 Socket (13) | Closed. | 2017-03-30 15:10:05 |