Support Board
Date/Time: Sat, 26 Apr 2025 15:50:31 +0000
Post From: URGENT- positions not showing with CTS new connection model overnight
| [2017-03-30 07:35:25] |
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Yes check with your broker because you should be able to log into the web trader/portal. Can you confirm that you had a position in June YM at this time in US Eastern time: 2017-03-28 17:27:33.793 If so we will let CTS know about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |