Support Board
Date/Time: Mon, 13 Jan 2025 06:18:39 +0000
Post From: URGENT- positions not showing with CTS new connection model overnight
| [2017-03-29 16:50:16] |
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1. We currently show that there are no open positions in your account. However, it is important always to confirm this with the CTS T4 platform or through your account on the CTS website. 2. There should not be any problem with the connection. All position updates are received and passed through to the users. Would be best that CTS provides an explanation. Do you want us to contact them about this? We do see this order with this text description: CTS order update (Rejected). Info: UnSolicited from T4Screen 192.168.90.181:49706 Pit Update | New order originated from external service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-29 16:51:08
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